Employee Assistance Programme or EAPs as they are often referred to, provide employees and their families with unlimited access to a confidential telephone helpline, operated by qualified counsellors, together with legal and financial advisers.
Available 24 hours a day, they provide support and advice on issues such as relationship difficulties, drug or alcohol abuse, bereavement, legal problems and eating disorders. Face to face counselling with a qualified counsellor or psychologist, can also be included.
For employee’s, an EAP is a valuable free service with guaranteed privacy and confidentiality. For companies an EAP can help to improve staff performance and reduce absenteeism and is also a valuable staff recruitment and retention tool.
Work related stress can be a major problem in many organisations. In addition, the increasing threat of stress-related litigation, has impelled many companies to take steps to manage the human and financial costs of occupational stress.
Specialised counselling is available for employees who have been affected by a traumatic event beyond the normal range of human experience. Events such as threats to one’s life or safety, or witnessing such threats to another, or witnessing loss of life, can occur at work or outside the work environment. A traumatised person may appear well but could be suffering considerable mental distress and could continue to relive the traumatic event unless given the necessary support.